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C-Nav Technical Support

Select a link below to follow common troubleshooting procedures, or review the C-Nav system manual(s), or to calculate the 'visibility' of any of the C-Nav geo-stationary L-Band communication satellites' positions relative to your Lat/Lon location. In addition you can access the C-Nav Subscription Service Request Form(s) and additional information material, etc .

Frequently Asked Questions

Notifications

• US Coast Guard WARNING about RF Interference from TV Antennas
• GPS Vulnerable to High-Power Microwaves Radar'd Out - GPS World - April, 2006
• WAAS GEO Status - October, 2006
• GPS significantly impacted by powerful solar radio burst - April, 2007

C-Nav1000 GPS Receiver

• C-Nav1000 Operator's Manual - rev F2
• C-Nav1000 Operator's Manual - rev H
• C-Nav1000 Installation Manual - rev G2
• C-Nav1000 Installation Manual - rev I
• C-Nav1000 Junction Box Manual - rev A1
• C-Nav1000 Installation Notice

C-Nav1010 GPS Receiver

• For the latest Firmware (v2.2.8), please email C-Nav Support
• C-Nav1010 Release Notes and Instructions (v2.2.8)
• C-Nav1010 Users Guide - rev C
• C-Nav1010 Quickstart Guide

C-Nav2000 GPS Receiver

• For the latest Firmware (Version 14.3), please email C-Nav Support
• Operations Manual
• Galapago 1.7 (C-Nav2000 Configuration Utility for Windows)
• C-Nav2000 StarUtil (C-Nav2000 Monitoring and Logging Utility for Windows)
• C-Nav2000 StarUtil for Windows XP
• Set-Up and Configuration Check Sheet
• How to record RAW 'binary' data

• Firmware Version 1.2.2
• Rabbit Field Utility (RFU) Version 2.33 - Used to update the CnC DU Firmware

• How to determine the GPS engine type in my C-Nav2050 receiver?
• C-Nav2050 Firmware Update Guide v3.2.10 RevB (NCT-2000D Engine Only)
• C-Nav2050 Firmware Update Guide v5.1.13 RevA (NCT-2100D Engine Only)
• Please read to download the appropriate firmware for your receiver.
• For the latest Firmware (V3.2.10 RevB, 5.1.13 RevA), please email C-Nav Support and include Receiver Serial Number
• C-Nav2050 User Guide - rev G
• C-Nav2050 Quickstart Guide
• Quick Start Guide (Rover)
• Certificate of Type Approval (Wheelmark)
• How to record RAW 'binary' data

• C-Nav3050 User Guide
• C-Nav3050 Quickstart Guide - rev A
• Certificate of Type Approval (Wheelmark)
• Sample Configurations

• For C-Nav2050 Receivers with FW 3.1.17 and below Version 2.0.9 - 10.3MB
• For all other C-Nav Receivers Version 2.5.0 - 10.5MB
• Users Manual Version 2.0

• Version 5.0.3 - 4.9MB
• Users Manual Version 4.0.1

• For C-Nav2050 Receivers with FW 3.1.17 and below Version 3.2.13
• Quick Start Guide for Version 3.2.13
• For all other C-Nav Receivers Version 5.1.5
• Quick Start Guide for Version 5.1.5

• For C-Nav2050 Receivers with FW 3.1.17 and below Version 3.2.13
• For all other C-Nav Receivers Version 5.1.5
• Latest Sentinel Dongle Driver from SafeNet
  Note: C-Monitor requires a Security Key and Drivers

• Online Form

• Satellite Calculator
• Rinex Utility v2.0.9
  
• Hardware Reference Guide - rev B
• Product Catalog
• QA/QC Precision and Reliability Statistics (P3QC)
• StarUtil Help File for GPS Interface QA/QC

Contact C-Nav Support by Email at or by calling our 24/7 support at +1 (337) 261-0660 in Lafayette, Louisiana or email C-Nav Support